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Greenhouse is seeking a Senior Account Manager to join their Barcelona team. The Senior Account manager will serve as customer-facing product expert and showcase Greenhouse as a platform for organizational change. He will be part of a team that strives to help customers transform the way they hire. This role offers insight into the product roadmap and elevates customer experience.
- Serve as the first point of contact for support communications.
- Diagnose and resolve customer issues with Greenhouse products.
- Expand knowledge of products and technical skills.
- Provide recommendations for product and process improvements.
- Customer-facing work experience.
- Excellent problem-solving and analytical skills.
- Proven perseverance in resolving customer requests.
- Passion for learning and sharing knowledge.
- Excellent written and verbal communication skills.
- Prior experience resolving technical issues using chat and email is a plus.
- Competitive salaries.
- Stock options.
- Medical, dental, and vision coverage.
- Flexible vacation.
- Commuter benefits.
- 401(k) plan.
- Paid parental leave program.
Example Corp
Example Corp is a US-based company with a presence in Denver. While the specifics of its industry are not explicitly mentioned, the need for a project manager with Java experience and coding knowledge suggests that Example Corp operates in the technology sector, potentially focusing on software development or related IT services. The company values experience and the right to work in the US, demonstrating its commitment to compliance and local talent acquisition.