Customer Success Manager

Job Description

Example Corp is seeking a Customer Success Manager to join their team in Berlin. The Customer Success Manager will guide customers to drive the success of their organizations by transforming the way they hire. This role involves relationship management and helping customers discover how to best use Example Corp to improve their hiring strategy.

What this role involves:

• Owning and managing customer relationships
• Demonstrating knowledge of products, services, and methodologies
• Serving as a trusted advisor and advocating for customer needs
• Partnering with the Account Management team
• Collaborating with high-profile companies to revolutionize their hiring processes

Requirements:

• Experience with account management or customer success management in the tech industry
• Ability to handle conflicting priorities
• Strong communication skills

What Example Corp offers:

• Competitive salaries
• Stock options
• Medical, dental and vision coverage
• Disability coverage
• Employer paid life insurance
• Mental health resources
• Financial wellness benefits
• Flexible vacation
• Commuter benefits and a 401(k) plan