Verkada, a leader in cloud-based B2B physical security, is looking for a Solutions Engineer to enhance the customer experience, from proof-of-concept to final decision. In this role, the individual will provide technical support to the sales team, serve as a trusted advisor to customers, aid in designing security systems and quotes, and create solutions for unique customer challenges. The role is within a team of highly motivated people delivering impactful results for the company.
Responsibilities: - Become the trusted technical advisor for key decision-makers.
- Engage with sales managers to understand deal statuses and next steps.
- Leverage technical knowledge to overcome customer barriers and concerns.
- Influence product direction with a unique understanding of customer needs.
- Collaborate with support to accelerate product improvement.
- Work with Project Managers/Operations team members in the execution of designed security solutions.
- Prepare required project documentation.
Requirements: - Bachelor's degree in a relevant field.
- Strong background in IT fundamentals (TCP/IP, DNS, DHCP, routing/switching).
- Outstanding English communication skills.
- Excellent account management, follow-through, and attention to detail.
- Industry certifications are a plus.
- Experience working with APIs, Python, and other coding languages is a plus.
- Experience working with Linux operating systems preferred.
- Genuine excitement for software and hardware products.
- Entrepreneurial and positive attitude with a strong desire to learn.
What Verkada Offers: - Healthcare programs with premiums 100% covered for the employee.
- Private medical and dental coverage.
- Paid parental leave policy & fertility benefits.
- Retirement saving options.
- Time off to relax and recharge.
- Wellness/fitness benefits.
- Professional development stipend.
- Healthy lunches provided daily.
- Commuter Benefits.
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Verkada
Verkada is a global leader in cloud-based B2B physical security solutions. Founded in 2016, the company integrates video security, access control, environmental sensors, alarms, workplace management, and intercom systems into a unified, cloud-based platform. Verkada serves over 30,000 customers across 70+ countries, providing real-time insights to enhance safety, security, and operational efficiency. With a focus on simplicity and scalability, Verkada empowers organizations to proactively manage their physical environments. The company has 15 offices across three continents and over 2,100 employees.