Medisch Support Specialist at Insify

Insify, an innovative insurance provider, is seeking a Medisch Support Specialist to join their medical acceptance team. This role is crucial in ensuring smooth, accurate, and customer-focused processes. The successful candidate will also have the opportunity to contribute to building a new team and shaping Insify's approach to medical risk management.

Responsibilities include:

• Answering customer inquiries via phone, email, and chat, explaining insurance policies and medical acceptance decisions.
• Requesting and verifying data, such as medical records, and processing it within the system.
• Summarizing and conveying client information, identifying complex issues, and facilitating communication between clients and medical specialists.
• Maintaining up-to-date client data, processing policy adjustments, and monitoring deadlines.

Requirements:

• Background in administrative or secretarial work, preferably in a medical or insurance setting.
• Strong organizational and multitasking skills.
• Excellent communication skills in Dutch.
• Customer-oriented mindset.
• Willingness to obtain a WFT-certificate.

Insify offers:

• A competitive salary and a 6% pension contribution.
• The possibility to work from home 2 days per week.
• 25 vacation days (+1 extra if Christmas Eve is a workday).
• €50 net Alleo budget per month.
• Regular team outings, drinks, and events.
• A MacBook to work on.
• Opportunities for rapid professional growth through internal leadership programs and coaching.