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Network Engineer II

Network Engineer II at Pathward, remote role, problem resolution.
Pathward, N.A.
Remote
Hybrid
On-Site
United States
USD 59,902 - 110,630
Job Description

Pathward is seeking a Network Engineer II to join their team. This is a remote position, but Pathward has onsite locations in Sioux Falls, SD, Scottsdale, AZ, Louisville, KY, Troy, MI, Franklin, TN, and Easton, PA. The company is dedicated to financial inclusion and works with innovators to increase financial availability and opportunity.

The Network Engineer II will be responsible for advanced problem resolution of LAN, WAN, Security, network and availability redundancy. The role involves maintenance and repair of equipment and products, new hire training/mentoring, and providing expert technical recommendations based on business needs. The engineer will also prepare technical reports, test new technologies, and create thorough documentation.

Responsibilities:

  • Configures and maintains the corporate enterprise network environment.
  • Performs analysis, diagnostics, and resolution of complex network and voice problems.
  • Monitors the reliability of the network across multiple platforms.
  • Participates in the rotating "on call" schedule.
  • Performs root cause analysis for network outages.
  • Provides primary and secondary support for key network and infrastructure applications.
  • Assists in designing, configuring, and implementing major network systems.
  • Conducts research and evaluates new industry hardware and software.
  • Maintains system documentation and departmental procedures.
  • Performs user ID creation, ID removal and ID maintenance.
  • Manages the day-to-day operation and troubleshooting of the enterprise data communications networks.
  • Completes trouble tickets and provides customer feedback.

Requirements:

  • Bachelor's degree or equivalent education and work experience.
  • Typically 3+ years with bachelor's or equivalent.
  • Functional/Technical Skills
  • Action Oriented
  • Customer Focus

What Pathward offers:

  • Comprehensive benefits package including health insurance, 401(k) retirement benefits, life insurance, disability benefits, and paid time off.
  • Annual performance-based incentive opportunity.
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Pathward, N.A.

Pathward, N.A. is a financial empowerment company committed to increasing financial availability, choice, and opportunity. Collaborating with innovators, Pathward aims to remove traditional barriers to financial access and promote economic mobility by offering responsible and secure financial products. The company values diversity and inclusivity, embracing the perspectives of its employees, customers, partners, and communities. Pathward fosters a collaborative environment where problem-solving and innovation are encouraged.

All Jobs at Pathward, N.A. (28)