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Job Description

Altera, a member of the N. Harris Computer Corporation family, is seeking a skilled and detail-oriented Windows Support System Engineer. In this role, the individual will manage and maintain Windows-based systems, ensuring their optimal performance, reliability, and security. They will be responsible for troubleshooting technical issues, performing system upgrades, and providing end-user support. The System Engineer will also implement best practices to enhance system stability and scalability.

Responsibilities include:

  • Installing, configuring, and maintaining Windows servers.
  • Managing Active Directory (AD), Group Policy, and domain controllers.
  • Providing Tier 2/3 support to resolve escalated technical issues.
  • Implementing and maintaining security measures.
  • Developing and maintaining PowerShell scripts for system automation and optimization.
  • Collaborating with IT teams on infrastructure projects, migrations, and upgrades.
  • Maintaining detailed documentation of system configurations, procedures, and policies.

The ideal candidate should possess:

  • Proven experience as a Windows Support/System Engineer or similar role.
  • Proficiency in Windows Server (2016/2019/2022) and Windows 10/11 operating systems.
  • Strong knowledge of Active Directory, DNS, DHCP, and Group Policy management.
  • Familiarity with virtualization technologies.
  • Proficiency in scripting and automation (PowerShell preferred).
  • Strong troubleshooting and diagnostic skills.
  • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Altera Offers:

  • Opportunity to work on health IT solutions.
  • Be part of an equal opportunity employer.
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