Director, Delivery and Implementation LATAM at Pismo

Pismo is seeking a Director of Delivery and Implementation for the LATAM region. The implementation team manages new projects related to payments and banking, guiding clients from contract signature to go-live. This role involves leading Pismo's Implementations projects and project management.

Responsibilities:

• Leading Pismo's Implementations projects.
• Project management.
• Relationship w/ 3rd parties (Product Managers, Engineering, Sales, etc).
• Customer-oriented view.
• Define team goals and responsibilities.
• Oversees implementation projects.
• Track and Implement KPIs.
• Ensuring visibility of project evolution to stakeholders.
• Optimise time to value for clients and consistently maintain reasonable timelines.
• Define and improve deployment process.
• Bringing feedback/insights to leaders.
• Be aware of the features and evolutions of the Pismo platform.
• Deployment requirements knowledge.

Requirements:

• Advanced English Level
• Proven strong experience in new clients: Onboarding/Implementation stage
• Banking, Fintech, and Portfolio, Program or Project Management
• Excellent organisation, team-building, coaching and mentoring, project management and time management skills
• Strong analytical, statistical and problem-solving skills
• Requires excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner including presentations
• Ability to communicate effectively with high level clients and with all levels of management in Pismo

Pismo offers:

• Remote work
• Flexible hours
• Meal & Food vouchers
• Remote work financial support
• Life Insurance
• Medical and Dental Assistance
• Employee child care benefit: daycare
• Private Pension (2x1)
• Vidalink partnership
• Support for studying languages
• Incentive for AWS and GCP certifications
• Sesc Partnership
• Performance Incentive Plan