Client Success Associate (Entry level, Remote)

Job Description

INFUSE is looking for a Client Success Associate to deliver exceptional client experiences. The Client Success Associate will contribute to client satisfaction and the company's success. This role offers an enriching path to professional growth and the unique opportunity to work with a variety of industries.INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining their team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. The Client Success Associate will be responsible for building and maintaining strong, long-lasting client relationships and ensuring the timely and successful delivery of solutions.Role involves:

• Building and maintaining strong, long-lasting client relationships
• Ensuring the timely and successful delivery of solutions
• Communicating the progress of monthly/quarterly initiatives
• Identifying and growing opportunities within the territory
• Assisting with challenging client requests or issue escalations
• Providing assistance across a variety of administrative and operational tasks

Requirements:

• Proven track record of managing client relationships
• Strong communication and interpersonal skills
• Ability to handle various tasks with attention to detail
• Empathetic understanding of client needs
• Ability to address challenges and proactively offer solutions

INFUSE offers:

• An enriching path to professional growth
• Opportunity to work with a variety of industries
• A supportive community