Client Success Associate (Entry level, Remote)

Job Description

INFUSE is seeking a passionate Client Success Associate to join their team. The Client Success Associate will contribute to clients' satisfaction and the company's success. This position offers an enriching path to professional growth and the opportunity to work across a variety of industries.

INFUSE prioritizes employee satisfaction and has created a workplace where everyone feels valued and connected. The company has built a reputation as a beloved employer. Joining their team means becoming part of a supportive community.

The role involves:

• Building and maintaining strong, long-lasting client relationships
• Ensuring the timely and successful delivery of our solutions according to client needs and objectives
• Communicating clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Identifying and growing opportunities within the territory and collaborate with sales teams to ensure growth attainment
• Assisting with challenging client requests or issue escalations as needed
• Providing assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.

Requirements:

• Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
• Strong communication and interpersonal skills
• Ability to handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
• Empathetic understanding of client needs and ability to address them effectively
• Ability to address challenges and proactively offer solutions.