Client Success Associate (Entry level, Remote)

Job Description

INFUSE is seeking a Client Success Specialist to enhance client satisfaction and drive company success. The candidate will work with various industries, ensuring dynamic work experience. The company prides itself on employee satisfaction and fostering a supportive and connected workplace.

Key Responsibilities:

• Build and maintain strong, long-lasting client relationships.
• Ensure timely and successful delivery of solutions.
• Communicate initiative progress to stakeholders.
• Identify and grow opportunities and collaborate with sales teams.
• Assist with client requests and issue escalations.
• Provide assistance across administrative and operational tasks.

Requirements:

• Proven track record in client relationship management, preferably in hospitality, client success, or sales.
• Strong communication and interpersonal skills.
• Ability to handle various tasks with attention to detail and manage priorities effectively.
• Empathetic understanding of client needs and the ability to address them effectively.
• Ability to address challenges and proactively offer solutions.

INFUSE offers:

• A chance to be part of a supportive community.
• Opportunity to work remotely.
• A workplace where ambitions and contributions are recognized and valued.