Client Success Associate (Entry level, Remote)

Job Description

INFUSE is seeking a passionate Client Success Associate to deliver exceptional client experiences and thrive in a dynamic environment. In this role, the individual will directly contribute to clients' satisfaction and the company's success. INFUSE is known for prioritizing employee satisfaction and creating a valued and connected workplace.

Responsibilities:

• Build and maintain strong, long-lasting client relationships
• Ensure timely and successful delivery of solutions
• Communicate progress of initiatives to stakeholders
• Identify and grow opportunities within the territory
• Assist with challenging client requests or issue escalations
• Provide assistance across administrative and operational tasks

Requirements:

• Proven track record of managing client relationships
• Strong communication and interpersonal skills
• Ability to handle various tasks with attention to detail
• Empathetic understanding of client needs
• Ability to address challenges and offer solutions

What INFUSE offers:

• Rewarding career journey
• Opportunity to work with a variety of industries
• Supportive community