Client Success Associate (Entry level, Remote)

Job Description

INFUSE is looking for a Client Success Associate to deliver exceptional client experiences. The role involves working in a dynamic environment and contributing to the company's success. INFUSE has a reputation as a beloved employer and prioritizes employee satisfaction.

The Client Success Associate will work with a variety of industries, and will become part of a supportive community that celebrates every success and encourages continuous improvement. INFUSE team members enjoy their jobs because of the meaningful connections they make and the positive impact they have on clients' businesses.

Key Responsibilities:

• Build and maintain strong, long-lasting client relationships
• Ensure the timely and successful delivery of solutions
• Communicate progress of initiatives to stakeholders
• Identify and grow opportunities, collaborating with sales teams
• Assist with challenging client requests or issue escalations
• Provide assistance across a variety of administrative and operational tasks

Requirements:

• Proven track record of managing client relationships
• Strong communication and interpersonal skills
• Ability to handle various tasks with attention to detail
• Empathetic understanding of client needs
• Ability to address challenges and proactively offer solutions

INFUSE offers:

• Remote work opportunity
• Opportunity to work with a variety of industries
• A supportive work environment