Client Success Associate (Entry level, Remote)

Job Description

INFUSE is seeking a Client Success Associate who is driven to deliver exceptional client experiences in a dynamic environment. The Client Success Associate will directly contribute to client satisfaction and company success. INFUSE has a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected.

Responsibilities:

• Build and maintain strong, long-lasting client relationships
• Ensure the timely and successful delivery of solutions according to client needs
• Communicate progress of monthly/quarterly initiatives to stakeholders
• Identify and grow opportunities and collaborate with sales teams
• Assist with challenging client requests or issue escalations
• Provide assistance across various administrative and operational tasks

Requirements:

• Proven track record of managing client relationships
• Strong communication and interpersonal skills
• Ability to handle various tasks with attention to detail
• Empathetic understanding of client needs
• Ability to address challenges and offer solutions

What INFUSE Offers:

• Opportunity to work with a variety of industries
• Supportive community that celebrates every success
• Rewarding career journey where contributions are recognized and valued