Client Success Associate (Entry level, Remote)

Job Description

INFUSE is seeking a Client Success Associate to deliver exceptional client experiences. The Client Success Associate will contribute to client satisfaction and company success. The role offers professional growth and the opportunity to work with various industries.

INFUSE prioritizes employee satisfaction and has built a reputation as a beloved employer, creating a supportive community.

Key Responsibilities:

• Build and maintain strong, long-lasting client relationships
• Ensure the timely and successful delivery of solutions
• Communicate progress of initiatives to stakeholders
• Identify and grow opportunities and collaborate with sales teams
• Assist with challenging client requests or issue escalations
• Provide assistance across a variety of administrative and operational tasks

Requirements:

• Proven track record of managing client relationships
• Strong communication and interpersonal skills
• Ability to handle various tasks with attention to detail
• Empathetic understanding of client needs
• Ability to address challenges and proactively offer solutions

What INFUSE Offers:

• Opportunity to work with a variety of industries
• Supportive community