Client Success Expert (Remote)

Job Description

INFUSE is seeking a Client Success Specialist to enhance client satisfaction and company success. The role offers professional growth and exposure to diverse industries. INFUSE is known for prioritizing employee satisfaction and fostering a supportive, connected workplace.

Responsibilities:

• Build and maintain strong, long-lasting client relationships.
• Ensure the timely and successful delivery of solutions.
• Communicate progress of initiatives to stakeholders.
• Identify and grow opportunities, collaborating with sales teams.
• Assist with challenging client requests and issue escalations.
• Provide support across administrative and operational tasks.

Requirements:

• Proven track record of managing client relationships.
• Strong communication and interpersonal skills.
• Ability to handle various tasks with attention to detail.
• Empathetic understanding of client needs.
• Ability to address challenges and offer solutions.

INFUSE offers:

• Rewarding career journey.
• Supportive community.
• Opportunity to make a difference.