Client Success Expert (Remote)

Job Description

INFUSE is seeking a Client Success Specialist to enhance client satisfaction and contribute to the company's growth. The role involves managing client relationships, ensuring timely solution delivery, and identifying growth opportunities. INFUSE prides itself on being a supportive employer that values its team and focuses on building strong connections within the company and with its clients.Responsibilities include:

• Building and maintaining strong client relationships
• Ensuring timely and successful delivery of solutions
• Communicating progress to stakeholders
• Identifying and growing opportunities, collaborating with sales teams
• Assisting with challenging client requests
• Providing administrative and operational support

Requirements include:

• Proven track record in managing client relationships
• Strong communication and interpersonal skills
• Detail-oriented with effective prioritization skills
• Empathetic understanding of client needs
• Ability to proactively address challenges

INFUSE offers:

• An enriching path to professional growth
• Opportunity to work with a variety of industries
• Supportive community