Client Success Expert (Remote)

Job Description

INFUSE is looking for a Client Success Specialist. The role focuses on delivering exceptional client experiences and contributing to client satisfaction and company success. The position offers professional growth and the chance to work with various industries.

INFUSE prioritizes employee satisfaction and has a supportive community that values every success and encourages continuous improvement.

The role involves:

• Building and maintaining strong, long-lasting client relationships
• Ensuring the timely and successful delivery of solutions according to client needs
• Communicating progress of initiatives to stakeholders
• Identifying growth opportunities and collaborating with sales teams
• Assisting with challenging client requests and issue escalations
• Providing assistance across administrative and operational tasks

Requirements:

• Proven track record of managing client relationships
• Strong communication and interpersonal skills
• Ability to handle various tasks with attention to detail
• Empathetic understanding of client needs
• Ability to address challenges and proactively offer solutions

INFUSE offers:

• The opportunity to work with a variety of industries.
• Professional growth