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Job Description

INFUSE is looking for a Client Success Expert to deliver exceptional client experiences. The Client Success Expert will contribute to client satisfaction and the company's success. INFUSE prioritizes employee satisfaction, creating a workplace where everyone feels valued and connected. The position will allow for professional growth and offers the opportunity to work with a variety of industries.

Role Involves:

  • Building and maintaining strong, long-lasting client relationships
  • Ensuring the timely and successful delivery of solutions according to client needs and objectives
  • Communicating the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Identifying and growing opportunities within the territory and collaborating with sales teams to ensure growth attainment
  • Assisting with challenging client requests or issue escalations as needed
  • Providing assistance across a variety of administrative and operational tasks

Requirements:

  • Proven track record of managing client relationships in a related field
  • Strong communication and interpersonal skills
  • Ability to handle various tasks with attention to detail and manage priorities effectively
  • Empathetic understanding of client needs and ability to address them effectively
  • Ability to address challenges and proactively offer solutions

INFUSE offers:

  • Rewarding career journey
  • A supportive community
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