Client Success Expert (Remote)

Job Description

INFUSE is seeking a Client Success Specialist to enhance client satisfaction and contribute to the company's success. The role offers professional growth and exposure to various industries. INFUSE prides itself on being a beloved employer by prioritizing employee satisfaction and fostering a connected workplace.

Responsibilities:

• Build and maintain strong, long-lasting client relationships.
• Ensure the timely and successful delivery of solutions.
• Communicate progress to internal and external stakeholders.
• Identify and grow opportunities, collaborating with sales teams.
• Assist with challenging client requests and issue escalations.
• Provide administrative and operational support, including data entry and schedule management.

Requirements:

• Proven track record of managing client relationships.
• Strong communication and interpersonal skills.
• Ability to handle various tasks with attention to detail.
• Empathetic understanding of client needs.
• Ability to address challenges and offer solutions.

Role Offers:

• Opportunity to work with a variety of industries.
• Professional growth.