Client Success Expert (Remote)

Job Description

INFUSE is seeking a Client Success Specialist to enhance client satisfaction and contribute to the company's success. The role offers professional growth and exposure to diverse industries. INFUSE is known for prioritizing employee satisfaction and fostering a supportive community.

Role involves:

• Building and maintaining strong, long-lasting client relationships
• Ensuring timely and successful delivery of solutions based on client needs
• Communicating progress of initiatives to stakeholders
• Identifying growth opportunities and collaborating with sales teams
• Assisting with challenging client requests and issue escalations
• Providing support across administrative and operational tasks

Requirements:

• Proven track record in client relationship management
• Strong communication and interpersonal skills
• Ability to handle various tasks with attention to detail
• Empathetic understanding of client needs
• Ability to address challenges and provide solutions

INFUSE offers:

• Rewarding career journey
• Opportunity to make a difference