Client Success Expert (Remote)

Job Description

INFUSE is seeking a Client Success Specialist to enhance client satisfaction and contribute to the company's overall success. The role involves working within a dynamic environment and across various industries.

INFUSE prides itself on being an employer that values its employees, fostering a supportive community where everyone feels connected and appreciated.

Responsibilities:

• Build and maintain strong, long-lasting client relationships.
• Ensure timely and successful delivery of solutions based on client needs.
• Communicate progress of monthly/quarterly initiatives.
• Identify and grow opportunities, collaborating with sales teams.
• Assist with challenging client requests and escalations.
• Provide support across administrative and operational tasks.

Requirements:

• Proven track record in client relationship management.
• Strong communication and interpersonal skills.
• Ability to handle various tasks with attention to detail.
• Empathetic understanding of client needs.
• Ability to proactively address challenges.

INFUSE offers:

• Rewarding career journey.
• Recognizes and values ambitions and contributions.