Client Success Expert (Remote)

Job Description

INFUSE is looking for a Client Success Expert to join their team. The ideal candidate will be passionate about delivering exceptional client experiences and thrive in a dynamic environment. This role offers professional growth and the opportunity to work with a variety of industries.

INFUSE prides itself on being a beloved employer by prioritizing employee satisfaction and creating a supportive and connected workplace.

The Client Success Expert will be involved in:

• Building and maintaining strong, long-lasting client relationships.
• Ensuring the timely and successful delivery of solutions according to client needs and objectives.
• Communicating progress of monthly/quarterly initiatives to internal and external stakeholders.
• Identifying and growing opportunities within the territory and collaborating with sales teams.
• Assisting with challenging client requests or issue escalations.
• Providing assistance across a variety of administrative and operational tasks.

Requirements for the role include:

• Proven track record of managing client relationships.
• Strong communication and interpersonal skills.
• Ability to handle various tasks with attention to detail.
• Empathetic understanding of client needs.
• Ability to address challenges and proactively offer solutions.

INFUSE offers:

• A supportive community that celebrates every success.
• A workplace where everyone feels valued and connected.
• An enriching path to professional growth.
• The opportunity to work with a variety of industries.