Client Success Expert (Remote)

Job Description

INFUSE is looking for a Client Success Specialist. The candidate will focus on delivering client experiences and thrive in a dynamic environment. They will contribute to clients' satisfaction and INFUSE's success. INFUSE is known for valuing employees and creating a supportive workplace, offering professional growth, and working with diverse industries. INFUSE team celebrates success and encourages improvement.

Role involves:

• Building and maintaining client relationships
• Ensuring timely delivery of solutions
• Communicating progress to stakeholders
• Identifying growth opportunities
• Assisting with client requests and escalations
• Providing administrative and operational support

Requirements:

• Proven experience in client relationship management
• Strong communication and interpersonal skills
• Ability to handle tasks with attention to detail
• Empathetic understanding of client needs
• Problem-solving skills

Role offers:

• Opportunity to work with a variety of industries
• Supportive community