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Vannevar Labs is seeking a Mission Success Lead to contribute to deployments and deliver impactful technology outcomes for defense and national security partners. This role involves executing delivery strategies, understanding user needs, and ensuring client satisfaction. The Mission Success Lead acts as a bridge between the company's capabilities and the mission requirements of its defense partners.Responsibilities:
- Own delivery capabilities within contracted periods.
- Exceed customer expectations.
- Understand user mission sets and pain points.
- Go to where the users are - understand value.
- Help build world-class software.
- Direct resources as needed.
- 2+ years experience deploying SaaS software.
- 5+ years of mission user experience, intelligence domain knowledge, or military service
- Motivated problem solver.
- Previous experience owning customer renewal and expansion cycles
- U.S. Person status required.
- Active Top Secret Security Clearance or have held one previously.
- Ability to receive an SCI nomination is required.
- Must be authorized to work in Germany.
- Health, dental, and vision insurance
- 100% remote first culture.
- Unlimited PTO.
- Lifestyle stipends.
- Salary top-up during military reserve duty
- Fully paid parental leave
- Child and pet care reimbursement during travel
Vannevar Labs
Vannevar Labs builds advanced software and hardware tools to support those on the front lines, deterring conflict with America's adversaries. Founded in 2019, the company focuses on providing solutions for maritime vigilance, misinformation disruption, and non-traditional intelligence gathering. Serving all U.S. service branches, combatant commands, partner nations, and the intelligence community, Vannevar Labs aims to modernize the technology used in strategic competition. The company is backed by investors including General Catalyst, DFJ Growth and Point72.