Productization Engineer

Job Description

Markforged is seeking a highly motivated Productization Engineer to join their team in Waltham, Massachusetts. This role is pivotal in bridging the gap between engineering, operations, product, and customer support, ensuring a seamless transition of product lines from development to production and customer deployment. The ideal candidate will possess exceptional system thinking and troubleshooting skills, combined with a solid understanding of mechanical, electrical, and software engineering.

Responsibilities:

• Drive the productization process for product lines.
• Champion a customer-centric approach in development activities.
• Ensure design for serviceability (DFS) is integrated into the productization process.
• Develop processes for product documentation.
• Act as a key technical resource during product launch and rollout.
• Analyze field data and customer feedback to identify product improvement opportunities.
• Manage the design, prototyping, and release of product updates and spare parts.
• Collaborate with different teams to solve system issues.

Requirements:

• Bachelor’s degree in engineering plus 2+ years of related experience.
• Ability to handle multiple tasks in a fast-paced environment.
• Hands-on experience with mechanical, electrical, and software systems.
• A hands-on approach to problem-solving.
• Adaptability and focus on new challenges.
• Understanding of manufacturing methods.
• Great time management skills.
• Technical troubleshooting mindset.
• Strong verbal and written communication skills.
• Experience writing technical troubleshooting documents.
• Experience working with database tools (JIRA is a plus).
• Experience with change control systems (EPDM, Github, ERP and PLM systems) a plus.
• Familiarity with 3D CAD (SolidWorks, Fusion360, Onshape, etc.).
• Ability to work independently and be self-directed.
• Great interpersonal skills and ability to work with technical and operational teams.
• Eagerness to take on new projects and responsibilities.

Benefits:

• Competitive compensation package.
• Medical, dental, and vision insurance.
• 401(k).
• Parental leave.
• Commuter benefits.
• Open PTO policy.
• Casual dress code.
• Fully stocked kitchen.
• Bike storage.
• Free parking.
• Weekly catered lunches.
• Fitness perks.
• Unlimited access to 3D printers for professional and personal parts.