Account Manager at Scalapay

Scalapay, a rapidly growing unicorn in the Buy Now Pay Later sector, is seeking an Account Manager to foster long-term relationships with merchant partners in Italy's e-commerce industry. The role involves overseeing a portfolio of assigned merchants, actively pursuing new sales opportunities, and providing data-driven insights.

Scalapay values innovation, teamwork, curiosity, and customer focus. The ideal candidate will champion these values while driving growth and optimizing merchant performance.

Responsibilities:

• Retain and grow your portfolio by leading sales calls, business reviews, negotiations and recurring check-ins
• Provide consultancy to merchants on optimizing revenue and marketing
• Collaborate with the Sales Team on the Go-Live of large Enterprise, time-to-market and negotiating the best setting with the merchant
• Optimise integration and grow the collaboration to achieve maximum penetration with assigned portfolio
• Manage co-marketing activities, use data analysis to spot business opportunities, create case studies and best practices
• Test new approaches to increase revenue and provide weekly forecast to your manager
• Be an advocate for merchants with internal stakeholders
• Support your team and the overall strategy to continue positioning Scalapay as the pioneer in Buy Now, Pay Later
• Meet merchants face-to-face regularly via market visit, fairs, event and other activities
• Keep up to date with everything cool that's happening in the industry

Requirements:

• Strong business acumen
• Strong sales and negotiation skills
• Proven ability to grow partnerships
• Proven experience in upselling and cross selling to maximise client portfolios
• Attitude to work following a structured Sales Process measured by clear Leading Indicators and KPIs
• Excellent communication skills, proactive, organised and data-driven profile
• Demonstrated ability to manage concurrent multiple projects and execute on tight deadlines
• Proficiency in Italian and English is a must
• 3+ years experience in account management and/or business consultant, preferably in the e-commerce industry

Scalapay Offers:

• Opportunity to work at a fast-growing unicorn company.