Senior Salesforce Administrator

Job Description

Eventbrite is seeking a Senior Salesforce Administrator to join their GTM Business Systems Team. The ideal candidate will possess a deep understanding of Salesforce, proactively identify opportunities for optimization, and drive platform governance.

The role involves:

• User and license management
• Salesforce configuration changes
• Managing integrations with third-party tools
• Understanding data management to improve Salesforce data quality
• Proactive system maintenance
• Platform support/management of other applications that integrate with Salesforce or support the GTM Teams
• Address Production Support Requests, including bugs and enhancements
• Support QA, testing, and User Acceptance Testing

Requirements:

• 5+ years of experience supporting the Salesforce platform
• Certified Salesforce Administrator and/or Certified Salesforce Platform App Builder
• Experience with Salesforce (Sales Cloud, Service Cloud) and connected apps
• Experience supporting other GTM Tools (HubSpot, Groove, Churnzero, Conga, Docusign, etc.)
• Strong knowledge of Lightning interface and Flow Automation
• Excellent communication skills (verbal and written)
• Understanding of business analysis and the ability to document processes and technical functionality

Eventbrite offers:

• Remote work opportunity
• Comprehensive benefits and a wellness package
• Wellness allowance
• Carrot family planning benefit
• Origin Financial Planning service
• Modern Health and BriteBreaks