Salesforce Business Analyst

Job Description

Storable is seeking a Salesforce Business Analyst to lead high-impact Salesforce initiatives and work cross-functionally with stakeholders. The ideal candidate will ensure Salesforce and Go-to-Market platforms align with business goals, driving revenue growth and enabling stakeholders with expert guidance.

The Salesforce Business Analyst will serve as a key link between business needs and technical solutions, ensuring seamless alignment. Storable is looking for someone with expert knowledge of Salesforce capabilities and best practices.

Responsibilities:

• Lead discovery sessions with stakeholders to gather and document complex business requirements.
• Design scalable Salesforce solutions to optimize business processes.
• Lead cross-functional projects and drive Salesforce enhancements.
• Develop and refine user stories, process flows, and system requirements.
• Partner with Salesforce Admins, Developers, and Business Leaders to deliver high-value solutions.
• Analyze and improve existing Salesforce processes, ensuring alignment with industry best practices.
• Conduct user acceptance testing (UAT) and drive adoption strategies.
• Provide mentorship and guidance to junior analysts.
• Stay updated on Salesforce innovations and recommend enhancements.
• Provide training and documentation for end-users.
• Present outcomes to leadership teams upon project completion.

Requirements:

• 3+ years of experience as a Salesforce Business Analyst or similar Salesforce role.
• Expert knowledge of Salesforce capabilities and best practices.
• Expertise in Sales Cloud, Service Cloud, and Flow automation.
• Strong understanding of Salesforce data structures and integrations.
• Experience leading cross-functional projects and stakeholder engagement.
• Proficiency with process mapping, user stories, and stakeholder management.
• Experience working in Agile environments and collaborating with development teams.
• Salesforce certifications (at least one of the following): Salesforce Business Analyst, Advanced Admin, or Platform App Builder.
• A solid understanding of the capabilities and best practices of marketing automation platforms, such as SFMC, HubSpot, Marketo, or Pardot.
• Comprehensive understanding of each activity in the lead-to-cash process from systems, business, and procedural viewpoints.
• Proficiency in writing advanced spreadsheet functions.

Benefits:

• Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance.
• 401(k) match after 60 days, 100% vested after 1 year.
• Employer contribution to your HSA, plus an HRA to help offset your deductible.
• Instant access to flexible vacation.
• Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences!
• 8 hours of Volunteer Time Off each year and the opportunity to get active in the community.
• 8 hours of Rest, Relax, Recharge time to care for your mental health.
• Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops
• Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively.
• ’Paw’ternity Leave and Pet Bereavement
• Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members
• $50 monthly home data stipend, plus a home office sign-on bonus of $250.
• Fertility care support options to help in your journey towards parenthood.
• Access to financial experts to help you make informed decisions and achieve your financial goals.
• Direct Student Loan Payment Program, some qualifications and eligibility rules apply.