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The company is seeking an experienced Head of Sales and Customer Service to lead and develop sales and customer service teams, driving revenue growth and improving customer satisfaction. This role involves strategic development, leading transformative processes, team leadership, data-driven decision-making, and cross-departmental collaboration.
Responsibilities:
- Leading and developing sales and customer service teams.
- Developing and implementing sales strategies for revenue growth.
- Leading the departments through transformative processes.
- Fostering a positive company culture and team motivation.
- Analyzing performance data to refine strategies.
- Collaborating with Marketing, IT, and Operations.
Requirements:
- Extensive sales experience.
- Proven experience in leading large teams.
- Ideally experience in the printing industry.
- Strong analytical skills.
- Experience in transformation and change management.
- Excellent communication skills and decision-making ability.
The role offers:
- Well-equipped and modern office spaces.
- Inspiring, creative, and multicultural environment.
- Transparent company culture.
- Regular team events and activities.
- Challenging and varied tasks
- Remote work option.
- Project A family network.
Project A Services GmbH & Co. KG
Project A Services GmbH & Co. KG supports a next-generation supply chain platform revolutionizing global materials sourcing, distribution, and financing. Leveraging AI and workflow automation, the platform connects suppliers and buyers, optimizing procurement processes. With a team of over 80 professionals across Europe, China, and India, the company focuses on digitizing and automating supply chain management, achieving significant GMV growth. They are dedicated to driving efficiency, transparency, and innovation within the industry through their AI-powered platform. The company emphasizes a technology-driven approach for streamlining operations and fostering growth.