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Technical Support Engineer - Industrial Placement (12-months) at Verkada

Technical Support Engineer Industrial Placement at cloud-based B2B company Verkada.
On-Site
United Kingdom
USD 51,831
GBP 40,000

Verkada, a cloud-based B2B physical security company, is seeking a Technical Support Engineer for an industrial placement in their London office. The candidate will work on cutting-edge cloud-managed IoT technology, providing troubleshooting, design, and integration support to enterprise customers. This role offers the opportunity to make a significant impact and develop valuable career skills in a technical environment.

Responsibilities:

  • Troubleshoot network, hardware, and software issues related to the Verkada platform
  • Provide best practice design and integration expertise to enterprise customers
  • Communicate technical matters to customers both orally and in writing
  • Own customer issues from creation to resolution
  • Collaborate with Engineering and Product teams to test new products and identify bugs
  • Contribute content to our Knowledge Base
  • Lab testing and team projects

Requirements:

  • University students seeking a Sandwich year/ Industrial Placement.
  • Working towards a Bachelor’s or Master's degree in a related technical discipline: Networking, Telecommunications, Systems Administration, Information Technology, Computer Science, Computer Engineering, or Cybersecurity
  • Coursework with a focus on computer networking, Linux, computer systems, Python or other coding language
  • Ability to communicate complex technical matters both orally and in writing
  • Demonstrated problem-solving skills and attention to detail
  • Ability to work within a team environment
  • Industry certifications are a plus: CCNP, CCNA, CCENT, CCDA, CWNP, CWNA, MCSE, CEH, Network+, Security+, A+

Verkada offers:

  • Kitchen filled with drinks and snacks & daily food allowance at the office
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Verkada

Verkada is a global leader in cloud-based B2B physical security solutions. Founded in 2016, the company integrates video security, access control, environmental sensors, alarms, workplace management, and intercom systems into a unified, cloud-based platform. Verkada serves over 30,000 customers across 70+ countries, providing real-time insights to enhance safety, security, and operational efficiency. With a focus on simplicity and scalability, Verkada empowers organizations to proactively manage their physical environments. The company has 15 offices across three continents and over 2,100 employees.