Customer Success Opportunities in Australia at SevenRooms

SevenRooms is seeking a Customer Success Manager to join their growing team in Australia. This role is focused on ensuring long-term customer success by providing support throughout the customer lifecycle, including deployment, training, and adoption.SevenRooms' CS Team is dedicated to helping customers meet their business goals through problem-solving, data analysis, and product knowledge. The Customer Success Manager will report to the Manager of Customer Success, APAC.What this role involves:

• Managing a book of business to ensure strong customer health and adoption.
• Developing success plans to achieve customer objectives
• Building long-lasting relationships with key stakeholders.
• Analyzing data to optimize for maximum revenue.
• Providing technical and business solutions using the SevenRooms platform.
• Collaborating with various teams to deliver quality products to clients.

Who is SevenRooms looking for:

• 4+ years of experience in a Customer Success or Account Management role.
• Excellent verbal and written communication skills.
• Demonstrated ability to communicate and influence effectively.
• Experience building and implementing systems for internal communication.
• Proven ability to manage multiple projects with attention to detail.

What SevenRooms offers:

• Fresh Start Program.
• Equitable compensation.
• Equity for all employees.
• Superannuation contributions.
• Comprehensive benefits package.
• Roomie’s Choice program with monthly stipend.
• Milestone awards.
• Learning and professional development opportunities.