Account Manager at SevenRooms

SevenRooms is seeking an Account Manager to join their team in Sydney, Australia. The Account Manager will manage a portfolio of accounts, nurture client relationships, and drive revenue growth within existing accounts. The role requires a focus on understanding client needs and identifying upsell and expansion opportunities. The Account Manager will work closely with cross-functional teams to ensure clients derive maximum value from the SevenRooms platform.

Responsibilities:

• Develop and execute account strategies to drive renewals, upsells, cross-sells, and expansion opportunities.
• Take ownership of the renewal process and develop renewal strategies.
• Identify and close opportunities to introduce clients to additional features and services.
• Cultivate strong relationships with key decision-makers.
• Lead presentations and product demonstrations.
• Partner with internal teams.
• Provide regular updates on account activity and potential upsell opportunities.

Requirements:

• 3+ years in account management, sales, or customer success.
• Strong track record in meeting or exceeding revenue targets, preferably within a Marketing SaaS company.
• Demonstrated ability to identify and drive upsell/cross-sell opportunities.
• Exceptional verbal and written communication skills.
• Strong data analysis skills.
• Deep commitment to understanding and addressing client needs.
• Exceptional project management abilities.

SevenRooms offers:

• Fresh Start Program
• Equitable compensation and equity.
• Superannuation contributions.
• Comprehensive benefits package with Group Life, Total & Permanent Disability Insurance, Group Private medical coverage, and Group Income Protection.
• Roomie’s Choice program with monthly stipend.
• Milestone awards.
• Learning and professional development opportunities.