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Ada is seeking a Senior Manager, Content Marketing to establish the company as the definitive voice in AI customer service. The role involves producing high-quality content, maintaining a cohesive brand voice, and implementing AI-first workflows. The Senior Manager will lead a content team, fostering innovation and continuous learning.Responsibilities include:
- Producing content such as blogs, sales tools and webinars
- Building and maintaining a cohesive brand voice.
- Implementing AI-first workflows.
- Using analytics to optimize content performance and ROI.
- 8+ years of experience in content leadership within a deep tech, B2B environment.
- Experience in AI, machine learning, or related fields.
- Ability to simplify complex AI topics and craft compelling narratives.
- Experience in translating business goals into actionable content strategies.
- Experience using AI and analytics tools to track performance.
- Experience in managing and leading teams.
- Unlimited vacation
- Comprehensive benefits including health, dental, and vision coverage.
- Wellness account and employee & family assistance plan.
- Flexible work schedule and remote-first options.
- Learning & development budget and work from home budget.
- Access to cutting-edge AI tools.
Ada
Ada is an AI customer service company focused on delivering exceptional experiences through automation. The company's AI platform enables enterprise clients to resolve a significant portion of customer conversations, freeing up resources and enhancing customer satisfaction. With a foundation in strategic AI management and backed by substantial funding, Ada serves leading brands across various industries. The company culture emphasizes growth, continuous improvement, and fostering an environment where employees can thrive.