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Ada is seeking an Engineering Manager to lead a team of 6-10 engineers. This role involves collaborating with product managers, designers, and stakeholders to drive the successful execution of the team's contributions to Ada's roadmap. The Engineering Manager will be instrumental in developing scalable systems and addressing complex challenges to elevate automated customer interactions.
The Engineering Manager's responsibilities include:
- Managing and supporting a team of 6-10 engineers.
- Collaborating with Product Management and stakeholders to define roadmaps.
- Identifying and recruiting top talent.
- Evolving Ada’s engineering organization by improving processes.
Requirements for the Engineering Manager role include:
- Excitement to work with APIs, LLMs, and integration platforms.
- A strong product engineering mindset.
- Skilled in recognizing and cultivating talent.
- Experience to trust intuition.
- Customer-obsessed and deeply committed to delivering exceptional user experiences.
Ada offers:
- Unlimited Vacation
- Comprehensive Benefits
- Wellness Account
- Flexible Work Schedule
- Remote-First, In-Person Friendly
- Learning & Development Budget
- Work from Home Budget
Ada
Ada is an AI customer service company focused on delivering exceptional experiences through automation. The company's AI platform enables enterprise clients to resolve a significant portion of customer conversations, freeing up resources and enhancing customer satisfaction. With a foundation in strategic AI management and backed by substantial funding, Ada serves leading brands across various industries. The company culture emphasizes growth, continuous improvement, and fostering an environment where employees can thrive.