The Account Manager at Minitab participates in a virtual account team-selling environment. He provides the Prospect/Customer with the primary point of contact within the company. In this capacity, the AM will assume the ownership role for their assigned accounts within their geographic or vertical industry territory.
The Account Manager drives the identification, qualification and closing of opportunities leading to the generation of both new business and renewal revenue. In addition, the AM will facilitate and maintain successful relationships with customers. The success will be measured by their reference ability, Net Promoter Score, customer satisfaction levels and increased annual recurring revenue levels. Demonstrated success could lead to career progression within the global sales team.
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