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Zafin is seeking a Manager, Cloud Operations to lead and optimize their Azure cloud infrastructure and services. The role is critical in ensuring the scalability, reliability, and security of cloud environments while driving operational excellence. The ideal candidate will have a deep understanding of cloud architectures, automation, and operational practices.

Role involves:
  • Leading the Cloud Operations team.
  • Developing and executing a strategic roadmap for cloud operations.
  • Overseeing incident management, disaster recovery, and business continuity strategies.
  • Driving automation and infrastructure-as-code (IaC) adoption.
  • Optimizing cloud cost management and governance.
  • Collaborating with security, compliance, and IT teams.
  • Establishing and monitoring KPIs, SLAs, and performance metrics.
  • Providing leadership and mentorship to cloud engineers.
  • Communicating proactively with customers and internal team members.
  • Staying up to date with emerging technologies.

Requirements:
  • Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
  • 10+ years of experience in IT operations with at least 5 years focused on cloud services.
  • Proven experience in managing cloud environments (AWS or Azure) at an enterprise scale.
  • Strong understanding of automation tools (Terraform, Ansible, CloudFormation) and CI/CD pipelines.
  • Hands-on experience with monitoring, logging, and observability tools (Datadog, Splunk, Prometheus, Azure Monitoring etc.).
  • Deep knowledge of networking, security best practices, and compliance frameworks (ISO, SOC2, NIST, etc.).
  • Strong leadership and team management skills.
  • Excellent problem-solving skills.
  • Strong communication and stakeholder management skills.

Zafin offers:
  • Competitive salaries
  • Annual bonus potential
  • Generous paid time off
  • Paid volunteering days
  • Wellness benefits
  • Opportunities for professional growth and career advancement
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Zafin

Zafin is a global SaaS company specializing in product and pricing solutions for the banking sector. Founded in 2002, Zafin provides a platform designed to modernize core banking systems, enabling banks to streamline the design and management of pricing, products, and packages. With headquarters in Vancouver, Canada, Zafin serves a global clientele, including major financial institutions, helping them to accelerate time to market, reduce costs, and enhance business agility through personalized pricing and dynamic responses to market needs.