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Cloud Site Reliability Engineer II

Cloud Site Reliability Engineer II to ensure cloud infrastructure reliability.
Zafin
Hybrid
Canada
Undisclosed salary
Job Description
Zafin is seeking a highly skilled Cloud Site Reliability Engineer II to spearhead strategic initiatives focused on ensuring the reliability, scalability, and performance of its cloud infrastructure and applications. This role is pivotal in driving innovative solutions and operational excellence within the organization. The CSRE II will report directly to the VP of Cloud Services.
What this role involves:
  • Leading and managing the resolution of complex technical issues related to Zafin’s products and Azure cloud environment.
  • Designing and implementing strategic operational enhancements to improve system resiliency.
  • Conducting in-depth Root Cause Analysis (RCA) for high-severity incidents.
  • Representing Zafin in external client escalation calls, providing expert guidance.
  • Architecting and optimizing cloud infrastructure for high performance and cost-effectiveness.
  • Overseeing the implementation of advanced monitoring solutions and integrating predictive analytics.
  • Developing and executing automation strategies to streamline operational workflows.
  • Creating and maintaining comprehensive documentation of cloud architectures and incident management strategies.
  • Mentoring and coaching junior engineers.
Requirements:
  • Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s preferred).
  • 12+ years of experience in cloud support, operations, or a related role.
  • Advanced expertise in Microsoft Azure (preferred) or equivalent cloud platforms.
  • Demonstrated experience in designing and scaling container orchestration systems like AKS or OpenShift.
  • Proven leadership in managing automated deployment pipelines, including Azure DevOps.
  • Mastery in enterprise monitoring platforms (e.g., Azure Insights, Grafana) and predictive analytics tools.
  • Advanced scripting skills with PowerShell, Python, or similar languages.
  • Extensive experience in incident management and defining SLAs for global production environments.
  • In-depth knowledge of database management, particularly Postgres.
What this role offers:
  • Competitive salaries and annual bonus potential.
  • Generous paid time off and paid volunteering days.
  • Wellness benefits.
  • Opportunities for professional growth and career advancement.
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Zafin

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