Second Charge Mortgage Advisor at ClearScore Technology Limited

ClearScore Group is seeking a Second Charge Mortgage Advisor to join their team in Manchester. This is a hybrid role, requiring 3 days in the office and 2 days working from home. The role involves providing expert advice on second charge mortgages to customers, guiding them through the application process, and ensuring a positive experience.

Responsibilities:

• Contacting qualified leads generated through the online journey.
• Assessing customer applications and delivering tailored recommendations.
• Providing expert advice on second charge mortgage options using Aro's in-house software.
• Staying up-to-date with industry regulations and lender criteria.
• Building and maintaining strong customer relationships.
• Meeting or exceeding sales targets and KPIs.
• Collaborating with case managers to support customer applications.
• Suggesting new ideas and processes to improve customer experience.

Requirements:

• CeMAP 1 qualified (minimum).
• 2 years of sales experience.
• Performance-driven mindset.
• Strong understanding of mortgage products, regulations, and procedures.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong analytical and problem-solving skills.
• Flexibility to work shifts.

Benefits:

• OTE of £55k - £60k (basic salary of up to £35k + bonus)
• Hybrid working (3 days in the office and 2 day from home)
• Flexible working arrangements
• 33 days holiday inclusive of bank holidays
• Supportive team environment with opportunities for career advancement
• Salary sacrifice pension scheme unto 4%
• Healthcare cash plan with separate balance for dependents
• Life assurance x 2
• Holiday buy & sell scheme
• Cycle to work scheme
• Birthday off + takeaway on us
• Enhanced maternity, adoption or paternity leave
• Enhanced sick pay + income protection for up to 2 years
• Casual and gender neutral dress policy
• Access to a range of retailer discounts through our various providers
• Fun and inclusive work environment with regular team incentives