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Spin is seeking an Observability Lead to redefine observability and drive system reliability across its engineering organization. The Observability Lead will be responsible for transforming how Spin monitors, analyzes, and optimizes its systems for maximum performance and user impact.Here’s what this role involves:
  • Leading and mentoring a team of observability engineers.
  • Redesigning and implementing an observability architecture.
  • Defining and enforcing observability best practices.
  • Optimizing the integration and usage of observability platforms.
  • Developing a structured alerting strategy.
  • Partnering with SRE, engineering, and product teams.
  • Leading post-incident analysis.
  • Designing and maintaining dashboards.
  • Promoting a proactive observability mindset.
  • Providing training and documentation.
  • Collaborating with security and compliance teams.
  • Staying ahead of industry trends.
Here’s what Spin is looking for:
  • 8+ years of experience in observability, SRE, or infrastructure operations.
  • Proven leadership experience.
  • Deep understanding of observability principles.
  • Expertise with Datadog, Opsgenie, Grafana, OpenTelemetry, Prometheus, and similar tools.
  • Strong analytical skills.
  • Experience designing alerting frameworks.
  • Ability to drive cultural and process change.
  • Strong troubleshooting skills.
  • Excellent communication and leadership skills.
  • Experience in regulated environments.
  • Advanced English proficiency.
Here’s what Spin offers:
  • A transformative role where your leadership and expertise will shape the future of observability.
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Spin Careers

Spin Careers, a FEMSA business unit, enhances lives through a comprehensive ecosystem of financial and digital solutions. Spin delivers added value by empowering users and communities to optimize their time and money. The Spin ecosystem encompasses accessible solutions for everyday needs, including the Spin by OXXO digital wallet, Spin Premia loyalty program, and Spin Negocios, offering solutions like NetPay and OXXO PAY for businesses. Spin is committed to diversity and inclusion, providing equal opportunities and not discriminating based on various protected characteristics.