Job Description
Fashion Nova is seeking a Keyholder for their Burbank, CA location. The Keyholder will oversee store performance through sales management, operations, team member functions, and visual aesthetics.
Responsibilities:
- Demonstrate extraordinary customer service and lead by example.
- Provide personalized client experience.
- Meet and exceed sales goals.
- Maintain a visually appealing and organized store.
- Process sales and returns accurately.
- Perform daily operations and closing procedures.
- Protect store assets and inventory.
- Demonstrate shop ownership and lead in the absence of the store manager.
- Support new initiatives.
- Fairly delegate responsibilities to the sales staff
Requirements:
- Minimum two years of experience managing a fashion retail environment
- Technological competency; experience with NetSuite, Shopify and Gladly desired
- Computer literacy, data entry and data processing skills
- Energetic, confident, and adaptable personality
- Strong leadership, critical thinking, and problem-solving skills
- Excellent communication and organizational skills
- Detail-oriented
- Passionate about working for an inclusive, values driven brand
- Ability to foster an inclusive and respectful working environment
- High School Diploma | GED
- Availability to work a flexible schedule including holidays and weekends