Mental Health Specialist at Dialogue Health Technologies Inc.

Dialogue is seeking a Mental Health Specialist to join their team and contribute to their mission of improving people's wellbeing. Reporting to the Manager, Mental Health Specialist, the successful candidate will support and provide a high-quality experience to Dialogue members.

The Mental Health Specialist will have a background in social work, crisis intervention, or short-term coaching. They will be responsible for mental health support, coaching members with mild symptoms, navigating member needs, and providing relevant resources.

Dialogue offers a fully funded benefits plan, access to Dialogue programs, vacation time, wellness days, a learning program, and a retirement savings program.

What this role involves:

• Assessing member needs and requests on the platform.
• Accompanying members in their healthcare journey in collaboration with professionals.
• Offering support in short-term follow-ups using a motivational interviewing approach.
• Ensuring patient navigation to complementary resources.
• Participating in the development of a database of community/public resources in Canada.
• Being responsible for patient safety in a member-facing role.

Requirements:

• A bachelor's degree in a mental health or human relations field
• 2+ years of intervention experience as a social worker (or similar role)
• Availability to work 32 hours a week, evenings (up to 8 pm) and weekends
• Comfortable conducting consultations in French
• Knowledge of community and institutional resources
• A desire to work in an autonomous, professional, and versatile environment
• Attraction to work in an innovative environment, and ease with computer tools
• Bilingualism in French and English

What Dialogue Offers:

• A fully funded benefits plan, including a wellness reimbursement program
• Unlimited access to a variety of Dialogue’s programs for you and your immediate family
• 4 weeks of vacation, 9 wellness days and 1 paid volunteer day
• Access to a custom learning program, including an allocated budget for continuous external training
• An optional parental benefits program
• Qualifying permanent and part-time employees are eligible for a Group Retirement Savings Program (GRSP) with a matching employer contribution from their first day at Dialogue, in accordance with policy terms