Senior Product Manager (Growth & UX)

Job Description

A cryptocurrency exchange is looking for a Senior Product Manager. The Senior Product Manager will be responsible for leading user acquisition and product growth efforts from conception to implementation. He will shape the future of trading onboarding by crafting seamless workflows and KYC processes for retail, VIP, and institutional clients across mobile and web platforms. He will integrate products, implement tracking, and design dashboards for analytics and CRM insights, while collaborating with Growth and CRM teams to boost conversions through targeted campaigns. Leading feature development and roadmap planning, he will also engage with users to gather feedback and drive continuous improvement.

In this role, he will:

• Build, iterate, and optimize best-in-class trading onboarding workflows, ensuring synergy across mobile app and website experiences.
• Ensure a smooth onboarding and KYC process for retail, VIP, and institutional clients.
• Connect products for an integrated experience across the suite.
• Implement event tracking and design dashboards for analytics and CRM insights.
• Collaborate with Growth and CRM teams on targeted campaigns to boost conversions.
• Lead feature definition with detailed specs and co-manage the product roadmap.
• Gather user feedback through testing and client interviews to enhance the product.

Requirements:

• 5+ years of product management experience in crypto trading, DEX, or web3.
• 2+ years of experience in Growth or CRM initiatives with proven results.
• Track record of launching and improving scalable software or financial products.
• Strong leadership and collaboration skills with cross-functional teams.
• Familiarity with APIs, smart contracts, and version control systems like Git.
• Sharp problem-solving skills and a proactive, self-learning attitude.
• Excellent communication skills for building relationships with global teams.