Senior Product Manager (Growth & UX) at Hyphen Connect Limited

The company is looking for a Senior Product Manager who will be responsible for user acquisition and product growth efforts for a cryptocurrency exchange. The role involves shaping the future of trading onboarding by crafting seamless workflows and KYC processes for retail, VIP, and institutional clients across mobile and web platforms. The Senior Product Manager will integrate products, implement tracking, and design dashboards for analytics and CRM insights. They will also collaborate with Growth and CRM teams to boost conversions through targeted campaigns, lead feature development and roadmap planning, and gather user feedback to drive continuous improvement.

In this role, you will:

• Build, iterate, and optimize best-in-class trading onboarding workflows, ensuring synergy across mobile app and website experiences.
• Ensure a smooth onboarding and KYC process for retail, VIP, and institutional clients.
• Connect products for an integrated experience across the suite.
• Implement event tracking and design dashboards for analytics and CRM insights.
• Collaborate with Growth and CRM teams on targeted campaigns to boost conversions.
• Lead feature definition with detailed specs and co-manage the product roadmap.
• Gather user feedback through testing and client interviews to enhance the product.

Requirements:

• 5+ years of product management experience in crypto trading, DEX, or web3.
• 2+ years of experience in Growth or CRM initiatives with proven results.
• Track record of launching and improving scalable software or financial products.
• Strong leadership and collaboration skills with cross-functional teams.
• Familiarity with APIs, smart contracts, and version control systems like Git.
• Sharp problem-solving skills and a proactive, self-learning attitude.
• Excellent communication skills for building relationships with global teams.