Senior Product Manager (Loyalty) at Hyphen Connect Limited

A cryptocurrency exchange is seeking a Senior Product Manager to guide loyalty and rewards products from concept to launch. The Senior Product Manager will collaborate with engineering, design, analytics, and marketing teams. The role involves gathering user feedback, analyzing performance, and staying ahead of market trends.

The Senior Product Manager will optimize current loyalty features, identify growth opportunities, and steer the strategic roadmap. This role requires a data-driven professional with a passion for digital finance. The person will innovate customer experiences in a fast-paced setting, balancing user needs with business objectives through strong cross-functional teamwork.

In this role, you will

• Collaborate with engineering, design, analytics, and marketing teams to oversee the product lifecycle from concept to launch.
• Collect user feedback and analyze performance to drive feature enhancements and new development.
• Stay informed on market trends and competitors to keep loyalty programs innovative and valuable.
• Optimize existing loyalty features while spotting opportunities for growth and improvement.
• Develop and steer the strategic roadmap for loyalty and rewards, aligned with business goals.

Requirements:

• 6+ years of product management experience, ideally in loyalty, rewards, or engagement.
• A data-driven mindset to track KPIs and objectives effectively.
• Strong communication skills and ability to work with diverse, cross-functional teams.
• Proven ability to balance customer needs with business goals in a fast-paced setting.
• Experienced in Fintech/ Payment companies is highly preferred.
• Passion for innovating loyalty in digital finance.
• A proactive, solution-focused approach to enhancing customer experience.

The role offers:

• Opportunity to innovate customer experiences in digital finance.
• A fast-paced work environment.