Senior Product Manager (Loyalty)

Job Description

The company is seeking a Senior Product Manager to drive the development and enhancement of loyalty and rewards products within its cryptocurrency exchange ecosystem. The Senior Product Manager will work with cross-functional teams. This role focuses on innovation, data-driven decision-making, and aligning customer needs with business objectives.

In this role, the Senior Product Manager will:

• Collaborate with engineering, design, analytics, and marketing teams to oversee the product lifecycle from concept to launch.
• Collect user feedback and analyze performance to drive feature enhancements and new development.
• Stay informed on market trends and competitors to keep loyalty programs innovative and valuable.
• Optimize existing loyalty features while spotting opportunities for growth and improvement.
• Develop and steer the strategic roadmap for loyalty and rewards, aligned with business goals.

Requirements:

• 6+ years of product management experience, ideally in loyalty, rewards, or engagement.
• A data-driven mindset to track KPIs and objectives effectively.
• Strong communication skills and ability to work with diverse, cross-functional teams.
• Proven ability to balance customer needs with business goals in a fast-paced setting.
• Experienced in Fintech/ Payment companies is highly preferred.
• Passion for innovating loyalty in digital finance.
• A proactive, solution-focused approach to enhancing customer experience.

The role offers:

• Opportunity to innovate customer experiences in digital finance.
• Work in a fast-paced setting.
• Collaboration with cross-functional teams.