Reserv is seeking a Property Claims Manager to lead a team of claims professionals, ensuring operational effectiveness through technology and analytics. The role involves maintaining high-quality standards, regulatory compliance, and exceptional leadership.
Responsibilities:
Managing a team of property adjusters and overseeing complex cases.
Implementing best practices for claims handling, from intake to settlement.
Monitoring claims data to identify trends and improvement areas.
Aligning the team with client expectations and serving as a resource for escalated claims.
Ensuring accuracy in claim reserving and compliance with legal requirements.
Collaborating with internal and external stakeholders to resolve claims issues.
Requirements:
Chartered Institute Qualifications (DIP CII or equivalent).
10+ years of insurance claims management experience, preferably in property, general liability, and/or motor.
5+ years of management experience, ideally in a remote environment.
Proficiency with technology and the ability to improve claims systems.
Commitment to quality, accuracy, and ethical conduct.
The role offers:
Generous health insurance package.
Pension plan with employer contributions.
Competitive holiday/leave policy.
Industry qualifications paid by us.
Remote work options with provided equipment (Apple laptop, second monitor).