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Reserv is seeking a Property Claims Manager to lead a team of claims professionals, ensuring operational effectiveness through technology and analytics. The role involves maintaining high-quality standards, regulatory compliance, and exceptional leadership.

Responsibilities:
  • Managing a team of property adjusters and overseeing complex cases.
  • Implementing best practices for claims handling, from intake to settlement.
  • Monitoring claims data to identify trends and improvement areas.
  • Aligning the team with client expectations and serving as a resource for escalated claims.
  • Ensuring accuracy in claim reserving and compliance with legal requirements.
  • Collaborating with internal and external stakeholders to resolve claims issues.
Requirements:
  • Chartered Institute Qualifications (DIP CII or equivalent).
  • 10+ years of insurance claims management experience, preferably in property, general liability, and/or motor.
  • 5+ years of management experience, ideally in a remote environment.
  • Proficiency with technology and the ability to improve claims systems.
  • Commitment to quality, accuracy, and ethical conduct.
The role offers:
  • Generous health insurance package.
  • Pension plan with employer contributions.
  • Competitive holiday/leave policy.
  • Industry qualifications paid by us.
  • Remote work options with provided equipment (Apple laptop, second monitor).
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Reserv