Account Manager, UK at Reserv

Reserv, a digital-native TPA, is seeking an Account Manager in the UK to drive customer engagement and identify business opportunities. The Account Manager will be a key part of Reserv’s approach to client service, working closely with claims, operations, analytics and technology teams. This role requires a highly motivated and growth-oriented individual with experience in the UK general insurance market, preferably with claims knowledge.

About Reserv

Reserv is building a leading TPA, tackling the long-standing challenges of the claims role.

Role involves:

• Reporting to the Vice President of Reserv UK.
• Supporting the onboarding of new customers.
• Establishing data-driven reporting for clients.
• Serving as the main relationship liaison between Reserv and selected customers.
• Ensuring strong customer satisfaction.
• Helping in responding to RFPs / RFIs.
• Providing insights to operations and technology teams.

Requirements:

• Minimum 7 years of experience in the UK insurance industry, with 5+ years in an Account Executive function or claims team.
• Degree and/or ACII qualification.
• Proven ability to manage relationships with high-value customers.
• Exceptional communication and interpersonal skills.
• Passion for claims or insurance.

Reserv offers:

• Generous health-insurance package.
• Pension plan with employer contributions.
• Competitive holiday / leave policy.
• Industry Qualifications paid.
• Remote work to facilitate work-life balance.
• Apple laptop, large second monitor, and other quality-of-life equipment.