Telefonischer Kundenbetreuer (m/w/d) – Outbound & Terminmanagement at CLARK

CLARK is a company that aims to make insurance management easy and accessible through its app. They are looking for a Telefonischer Kundenbetreuer (m/w/d) to join their team.

The Telefonischer Kundenbetreuer will be responsible for contacting existing customers by phone and inviting them to personal appointments. The role does not involve selling products but focuses on providing customers with the opportunity to discuss their questions and needs with insurance experts. The ideal candidate will ensure customer satisfaction through friendly and professional communication.

Role involves:

• Contacting existing customers by phone
• Inviting customers to personal appointments
• Ensuring customer satisfaction

Requirements:

• Excellent communication skills, ideally with experience in telephony
• Excellent German skills in spoken and written form (English skills are an advantage)
• Completed training in the insurance sector is an advantage
• Independent and structured way of working
• Reliability, flexibility, and ability to work in a team
• Friendly and confident manner

What CLARK offers:

• Hybrid work models and flexible working hours
• Opportunities for further training and personal development
• Company pension scheme with top conditions
• Support for personal voluntary activities
• Free drinks and snacks
• A respectful team, cultural initiatives, and joint events
• Exclusive employee discounts