Director of Client Relations

Job Description

Ernest Packaging Solutions is seeking a Director of Client Relations to manage sales activities and ensure long-term customer loyalty. The Director will oversee the sales direction, develop sales techniques, and strive to exceed sales objectives. This role involves managing and developing the sales force, nurturing supplier relationships, and maximizing account penetration through in-depth selling.

• Managing and overseeing the company’s sales direction and functions.
• Developing sales techniques, approaches, and measurement standards.
• Exceeding the company’s sales objectives.
• Managing, supporting, and cultivating the development and growth of the sales force.
• Nurturing close working relationships with supplier partners.
• Maximizing account penetration via in-depth selling.
• Responding to customer crises and ensuring satisfactory resolution.
• Conducting regular reviews with the sales force.
• Acting as the point-person for all departments on sales-related issues.
• Implementing sales promotions, campaigns, and sales contests.
• Leading monthly sales meetings.

Requirements:

• Previous B2B outside sales experience
• Previous experience managing an outside sales team
• Experience with relevant business development approach preferred
• Industry experience not required
• Must have an active driver's license and an acceptable driving record

What Ernest Packaging Solutions Offers:

• Competitive base salary
• Bonuses
• Perks
• Benefits
• Wonderful company culture