Director of Client Relations

Job Description

Ernest Packaging Solutions is seeking a Director of Client Relations to manage sales activities and customer loyalty within the Detroit, MI division. The Director will lead the sales force, nurture supplier relationships, and maximize account penetration.

• Taking ownership of key account relationships
• Providing leadership, motivation, and direction to the sales force
• Developing incremental GTM growth through in-depth selling with existing and new customers
• Managing and overseeing the company’s sales direction and functions
• Striving to exceed the company’s sales objectives
• Managing, supporting, and cultivating the development and growth of the sales force
• Nurturing close working relationships with supplier partners
• Maximizing account penetration via in-depth selling
• Ensuring the sales force communicates customer problems to senior management
• Responding to customer crises for resolution
• Conducting regular reviews with the sales force
• Acting as the point-person for all departments on sales-related issues
• Establishing selling prices
• Supporting the implementation of company policies
• Implementing sales promotions, campaigns, and contests
• Leading monthly sales meetings

Requirements:

• Previous B2B outside sales experience
• Previous experience managing an outside sales team
• Experience with relevant business development approach preferred
• Industry experience not required
• Active driver's license and acceptable driving record

What Ernest Packaging Solutions offers:

• Competitive base salary
• Bonuses
• Perks
• Benefits
• Wonderful company culture